Your points have been converted to the new program at a rate of 24 previous program points to 1 new program point. Don’t worry – we gave you equal or greater value in the new program. If there is a remainder at the end of the point conversion, even if it is one point, we’ve rounded you up to achieve the 24 point conversion. For example, if you had 3,600 points in the old program, you will have 1 free entrée and 25 points in the new program. (3,600 previous points divided by 24 = 150 new program points. 125 new program points = 1 free entrée. Plus there are 25 remaining points.) If you had an extra-large number of points, we aren’t going to take that away! We have converted those too, so get ready to enjoy a lot of free food!
5000 previous program points = 209 new program points = 1 free entree and 84 points 10,000 previous program points = 417 new program points = 3 entrees + 42 points
Your points automatically convert to a Free Entrée Reward once you reach 125 points. There’s no need to manually redeem points online or in the app for a reward; your Free Entrée will already be in your Rewards wallet to use on your next visit. Simply let the cashier know that you would like to use your reward and it will be applied to your order. Make sure you sign-in online before placing your order, add items to your basket and hit “Apply Rewards” at checkout to use your reward.
An earned Reward, like a Free Entree, expires after 60 days from the time in which you earned it. But don’t worry, that’s two months to use your well-deserved reward! As a reminder, points that you have earned will remain in your account until they reach 125 (160 for Canada), at which time they will convert automatically into a Free Entrée reward.
Foodies know flavor when they see it, and have ordered from QDOBA between 0 and 11 times during the calendar year. Chefs know QDOBA inside and out and are experts at crafting the perfect QDOBA experience. Chefs are our members who have visited at least 12 times within the calendar year.
For Rewards members who were in our program prior to February 1, 2022, your status was converted to a New Foodie or Chef Status based on your annual visits in 2021. When you join the program, you become a Foodie! Visit 12 times and you’ll become a Chef! Chefs get extra perks, including $2 Chips and Queso ($3 Chips and Queso in Canada) and special opportunities to earn additional bonuses throughout the year. When you reach 12 visits, you qualify for the Chef status for the rest of the calendar year, plus the next year. Visit 12 times in 2022 and you’ll keep your Chef status through 2023!
You can still use any rewards that are available in your account the same way that you always did. We have not taken any rewards away, and there is not an expiration date. The only conversion was your points to the new program format, which may have earned you additional Free Entrees.
To make the program easier and more valuable to our guests, you are no longer able to redeem your points for smaller rewards along the way. We want to reward you with a free entrée quickly, so your points will save up, and at 125 points (160 in Canada), you will automatically receive your free entree reward in your rewards wallet. But don’t worry! There will be opportunities throughout the year to receive various rewards through our new program.
The Catering Rewards Program has not changed. You will still be able to earn and redeem points the same way. To access your Catering points and rewards log into your account at Qdoba.com/rewards.
Log In to your Existing Account on the rewards page at Qdoba.com/rewards. Or you can log into your account through our app!
Congratulations on being a Chef! You can find your $2 Queso and Chips ($3 in CA), in your Rewards Wallet. Simply apply the Reward to your cart, if you are ordering online, or let your Cashier know that you want to use it! You can use this Reward once per transaction, the entire year you qualify as a Chef! Enjoy!
Want to learn more about QDOBA Rewards? View additional FAQs below.